Is Your Practice Communicating Effectively with Your Patients?

We have learned at some point in life the importance of effective communication. Maybe in school, from a person, or through an interactive situation. Each situation that occurs in your practice is a product of some type of communication, via person to person, email, phone, written document, etc. Communication is essential to effective patient engagement,…

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A Practice Success Advisor Can Help You Gain Peace of Mind

As the technology continues to advance in the healthcare industry, the demand of keeping up and complying worries providers everywhere. In addition to caring for patients and running the practice, technology advancements force providers to continually have to learn and change their practice flow. This becomes a strain on the provider to have to stay current…

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OCR HIPAA Audits – It’s Real This Time

Background Although HIPAA is an important set of laws passed to protect the sensitive medical information handled by millions of covered entities and business associates, Health and Human Services Office for Civil Rights (OCR) has never established a permanent compliance audit program. Auditing activity to date by OCR has consisted of a pilot program of audits…

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How to Defend Your Practice from Cyber Criminals?

As the healthcare industry progress to more technologically advances they become vulnerable to cyber criminals. Healthcare organizations have been outsourcing services to keep up with the evolving industry and maintain patient quality care. However, the lack of internal resources, training and audits makes them an easy target for the cyber criminals who are focused 24/7…

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Guidance from CMS on Solving ICD-10 Challenges

CMS has released an infographic and statement for guidance on how to address questions and concerns with ICD-10 post implementation. The infographic asks Providers to assess, address, and maintain their progress with the ICD-10 transition. And the statement encourages Providers to create a feedback system that reviews clinical documentation and code selection processes, systems problems,…

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