Provide Your Customers with More Control Through HIPAA

The Department of Health and Human Services (HHS) has issued guidance regarding an Individual’s Right under HIPAA to Access their Health Information. The link should be bookmarked by all organizations as a reference for future guidance, questions and answers: Here is the introduction text from the guidance: Providing individuals with easy access to their health information…

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A Plan for Putting Your Customers First

Nowadays patients are behaving more like consumers and customers as they journey to find the best care and most affordable price. This new behavior towards healthcare may have something to do with the customers feeling more empowered through their shopping experiences. Retailers everywhere put their customers first and reference customers as their boss, unfourtunately, that…

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RCM’s End-to-End Process is Improving Cash Flows for Providers

Revenue Cycle Management (RCM) has transitioned from being a back-end office process to an all inclusive end-to-end process. Expert say healthcare providers will be able to improve their cash flows with an RCM end-to-end system in place. This improved system begins at patient-intake or even before altering the old process immensely. What has brought on…

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